Aoka is a government contractor that works to assist cities, states, and the federal government. We are looking to hire an operations manager that can oversee various departments and processes including but not limited to hiring, client support, inspection and plan review management, and more. Join us if you value discipline, empathy, hard work, and diversity of thought.

Qualifications:

• Strong understanding of various pillars of an organization: finance, business development, software development, operations, HR, etc.
• Leadership abilities with a special emphasis on being able to motivate employees, and manage departments. Discipline and empathy is a must.
• Understanding of post-COVID office practices, methods, and computer equipment and applications. Understanding of online tools to manage people and projects is a must.
• Minimum of 3 years of experience in operations or management roles.

Responsibilities:

• Oversee and manage the daily operations of the company, including project coordination, client communication, and staff management.
• Works closely with the HR department in creating job descriptions, hiring and retaining team members. Drives employee development and leads performance reviews.
• Oversee client support and retention; including managing individuals who build client relationships, matching client needs in hiring, making sure all client issues are resolved timely and courteously, and contractual obligations are fulfilled in a timely and qualitative manner.
• Meets and confers with department staff regarding processing of complex projects, and the assignment and monitoring of work.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of building, plan review, and permitting codes and regulations.
• Manages, directs, and creates processes in the areas of permit processing, inspection, and permit issuance, plan checking, enforcement of city and state codes and regulations.
• Develop and implement operational policies, procedures, and systems to streamline processes and enhance efficiency.
• Provide leadership and guidance to other team members, fostering a collaborative and supportive work environment.
• Collaborate with senior management to develop strategic plans and objectives for the company.
• Work closely with the finance department in managing budgetary and financial aspects of operations, including cost control, forecasting, and resource allocation.

Compensation and Benefits:

• $70,000.00 - $ 100,000 Yearly Salary depending upon qualification & experience
• Health, Dental, and Vision Insurance
• Retirement plan with an excellent 5% company matching
• 12 Paid Holidays
• Paid Time Off
• Life and Short-Term Disability Insurance
• Flexible Spending Account

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Flexible spending account

Education:

• Bachelor's degree in Business, Marketing, Construction Management, Engineering, Architecture, or related field.
• MBA, MPA, Masters in Organizational Management or related field preferred.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Work Location: On the road